ICT Sector

1583

Companies

14200

People Employed

2073M €

Turnover Last 5 Years

504M €

Value of Exports

ABOUT ICT SECTOR

The Information and Communication Technology (ICT) sector in Kosova has rapidly emerged as a vital contributor to the nation’s economic growth. Backed by support from the government and international institutions, Kosova’s ICT landscape has seen substantial development since 2008. Spearheading this growth is the Kosova ICT Association (STIKK) and Innovation Centre Kosovo (ICK), advocating for the sector’s advancement and enhancing technological innovation.
While predominantly male-owned, with national ownership prevailing, the sector is primarily composed of small to medium-sized enterprises. These companies are chiefly engaged in software development and IT services, catering to both local and international markets.
Software development stands out as a core competency within Kosova’s ICT sector, with 50% of companies identifying as software product developers. Alongside this, IT services, including consulting and project management, play a crucial role in meeting the diverse needs of clients across various sectors. Additionally, areas like e-commerce and project management underscore the sector’s adaptability to evolving market demands. Other sectors include telecommunications, hardware consulting, and internet services. The ICT sector continues to be one of the most important sectors with a positive trade balance in the country, with around 75% of companies exporting their services mainly to Germany, North America, and Switzerland. This demonstrates the strong potential for growth and long-term development of the sector, creating new opportunities for employment and innovation in Kosovo.

Subsectors

01

SOFTWARE & WEB DEVELOPMENT

02

IT CONSULTING & SERVICES

03

TELECOMMUNICATION

Sector business associations and organizations

stikk.org
https://ickosovo.com/

OPPORTUNITIES

Kosova’s ICT sector shines with abundant investment opportunities, even as it navigates the dynamic landscape of workforce competition and the quest for expanded financial resources. Smaller companies eagerly seek avenues for additional finance, while larger ones strategically prioritize the attraction and retention of talented professionals.
Institutional support and collaboration with educational institutions present ripe opportunities for enhancement, offering investors a chance to actively contribute to the sector’s flourishing growth and development.
Salaries offered by Kosova’s ICT companies exceed the private sector average, presenting an opportunity to achieve lucrative returns on investment. Technical roles such as software architects and IT engineers command notably high salaries, underscoring the demand for skilled professionals and further emphasizing the attractiveness of the ICT sector for investment.

890€

Average wage

0-10%

Personal Income Tax

KOSOVA’S ICT LANDSCAPE

Kosova’s ICT sector exhibits robust market diversification, catering to various horizontal markets domestically and internationally. This includes a significant emphasis on serving overseas clients, highlighting the sector’s global outlook and potential for expansion.
Export sales play a pivotal role in driving growth within Kosova’s ICT industry, empowering companies to maintain autonomy over operations and foster enduring client relationships. While challenges like forging strategic business partnerships persist, they serve as catalysts for innovation and market resilience.
In line with global trends, Kosova’s ICT companies showcase a strong reliance on open-source technologies and the growing adoption of cloud computing solutions. Despite these technological advancements, the sector grapples with a shortage of skilled professionals, particularly in roles like senior software developers and IT consultants. Measures such as internships and extracurricular programs are being pursued to address this gap and bolster the talent pipeline for future industry needs.